We鈥檙e here to support you in getting around campus

The Campus Support Team is here to help you get around campus, no matter the time of day.

Security and personal safety services

Security Night Transport

Our beautiful campuses are located on what is often hilly terrain and the security transport service can be accessed by anyone on our campuses to get around a little more easily. This service uses a University golf cart to take you from point A to B.

When working or studying at night, we also encourage staff and students to reach out to the Campus Support Team for assistance. We can accompany you to on-campus locations such as your car or accommodation. This service is in addition to the night security transport service—details below.

How to book

Contact the Campus Support Team in advance to arrange the location and departure time. The availability of these services is always subject to the operational requirements of the team and at times, you may have to wait for a short time for an available team member.  Requests are best made in advance to guarantee an on-time departure. Although the service is mostly used by students and staff studying at night, we can accompany you on campus anytime you feel unsafe or would like support getting around, so please do not hesitate to contact us.

SafeZone at Griffith

SafeZone is a free safety app that connects staff, students and visitors with Griffith’s campus support team and emergency services during a first aid or emergency on all Griffith campuses.

How SafeZone works

SafeZone allows you to make an emergency call to our campus support team and emergency services, instantly providing them with your location on campus. The app enables you to call for first aid help and check in if you are working or studying alone, late at night, or in areas of increased risk

You will need internet access on your mobile device to run SafeZone.

Brisbane South (Nathan) and Brisbane South (Mt Gravatt) night transport service

A free night service operates at Brisbane South (Nathan) during trimester and exam time, Monday to Friday (excluding public holidays).

This service also operates at Brisbane South (Mt Gravatt) during the same period.

This service is available between 6pm — 1am. It is an on-campus service only.

Pick-up can be arranged by contacting the Campus Support Team on (07) 3735 7777 or 1800 800 707.

Gold Coast night transport service

A free night transport service operates at the Gold Coast during trimester and exam times, Monday to Friday (excluding public holidays).

This service departs from the front of The Chancellery (G34) and Science, Engineering and Architecture (G39) on Engineering Drive and runs to the Southport Sharks, Parklands and Southport Church of Christ car parks, then back to the campus car parks A,B,D,E,F,G and the two multistorey car parks. It does not operate to other buildings and car parks on the southern side of Smith St, or the Griffith University Village.

It runs every 30 minutes from 6pm — 1:30am (last trip departs G39 at 1am).

The bus is in two-way contact with the Campus Support Team. Non-scheduled stops can be pre-arranged by contacting Campus Support on (07) 5552 7777 or 1800 800 707.

Explore the app features

Emergency – connects you with our campus support team and gives them your location on campus, so they can respond immediately.

First aid - get first aid assistance quickly. The app enables us to locate the nearest first aid officer and send them to you.

Call Security – for non-emergency requests such as the security transport service, access or to report an incident.

Wellbeing assistance – access Griffith’s wellbeing support services in one place.

Incident report – report a non-urgent incident, suspicious activity or other safety concerns. You can share images, the exact location and even report anonymously if you prefer.

Notifications – get notified quickly about incidents on our campuses, what to do in an emergency and where to go for more information.

Working or studying alone – use the check in and check in timer features to share your location with our campus support team and raise an alarm if you have a safety issue and can’t use your phone.

Downloading and registering

Visit the App Store or Play Store to download the SafeZone app. Install the app, use your Griffith email address to register and enable the requested settings.

All staff and students are pre-registered for the SafeZone app at Griffith. This means that we can send emergency notifications directly to your mobile and email. However, if you download and register for the app, you will also receive in app notifications.

Coverage areas

SafeZone coverage is restricted to specific areas on Griffith campuses. If you are within the defined area and using the app, our campus support team can respond to your alarm or call.

Brisbane South (Nathan)

Brisbane South (Mt Gravatt)

Brisbane City (South Bank)

Logan

Gold Coast

Phone settings

When installing the SafeZone app, you will be asked to enable some settings on your phone. Location settings must be enabled to use the SafeZone app effectively. Your location will only be shared with the response team when you raise an alert or check in.

Protecting your privacy

SafeZone does not share a user’s location until they send an alert (emergency, first aid, or help), use the check-in or check-in timer features, or submit a tip-report that includes their location. All information that users provide as a SafeZone user is protected by Federal and State Privacy Laws. Read about or watch their protecting your.

Report an incident

If you see or are involved in an incident, please report it to the University or the police

Campus Support Team

Support services on campus. The Griffith University Campus Support Team are dedicated to providing a safe and secure campus experience.

We are focused on safety concerns, on-campus hazards, campus information, first-aid assistance and traffic and parking enforcement. We are your point of contact for all security enquiries.

Security can also arrange a Security Escort.

In an emergency

Call Fire, Ambulance, and Police on 000 or 112 from a mobile.

Call Griffith Health Services at Brisbane South (Nathan) on (07) 3735 7299 or Gold Coast on (07) 5552 8734

Campus Location Internal phone External phone
Gold Coast Academic 1 (G01) Room 3.39 7777 (07) 5552 7777
Logan Entrance to Wayne Goss Centre (L03) Room 2.10 7777 (07) 3382 1717
Brisbane South (Mt Gravatt) Entrance to Information Services (M13) Room 1.02 7777 (07) 3735 6866
Brisbane South (Nathan) Willett Centre (N53) Room 1.17 7777 (07) 3735 7777
Queensland College of Art and Design QCAD Courtyard (S05) Room 2.02 7777 (07) 3735 6200
Queensland Conservatorium Queensland Conservatorium (S01) Room 2.38 7777 (07) 3735 6363

Contact us

Campus Support Team

Visit to see the full list of available services.

1800 800 707 (free call)

Common questions