How can we help you?

Remotely accessing IT Services

Assistance with connection to Griffith systems from off campus, this service allows access to restricted services and files on the G and H drives.

Access issues and Password management

This service assists Griffith staff and students to access a variety of University Services, such as email, the internet and G and H drives.

Find out more

Got a question? Ask Us!

Do you have a question that hasn't been asked yet? Fill out the Ask Us web for to submit your question and get an answer from the expert.

IT self service portal

Access online forms, browse services, submit and check the status of your requests.

Quotes and decommissioning equipment

This service supplies quotes for standard and non-standard computer hardware, the wiping of hard drives, and the decommissioning of computer desktops and laptops.

Learning@Griffith

Visit the dedicated website for Griffith University's online learning and teaching environment, Learning@Griffith.

Learn more

IT Service Status

Current system outages, upgrades and other IT updates

Operating Hours

Trimester 1, 2 and 3
Monday to Thursday 7 am to 9 pm
Friday 7 am to 6.30 pm
Saturday and Sunday 10 am to 5 pm
Student Vacation
Monday to Thursday 7.30 am to 8 pm
Friday 7.30 am to 6 pm
Saturday and Sunday 10 am to 5 pm
Holidays
18 April 2025 (Good Friday) CLOSED
19 April 2025 (The day after Good Friday) CLOSED
20 April 2025 (Easter Sunday)CLOSED
21 April 2025 (Easter Monday)CLOSED
25 April 2025 (Anzac Day)CLOSED
5 May 2025 (Labour Day)CLOSED
6 October 2025 (King's Birthday)CLOSED
25 December 2025 (Christmas Day)CLOSED
26 December 2025 (Boxing Day)CLOSED

Refer to the Academic Calendar and Key Dates for all calendars.

Service Availability: Official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.

Need help?

General enquiries

Service Availability

Access the Service Catalogue to see the full list of available services.

Or you can ask our friendly staff about IT products and services, contact us by phone, email or chat.

Common questions