About the service

This service assists Griffith staff and students with usage of the Learning@Griffith system, the online learning and teaching system which academics can use to support the teaching of their courses (e.g. posting lecture slides/notes, online tests/assignment submission points) and students can access course material and interact with academics and colleagues (e.g. discussion boards, lecture recordings).

This service is available to

All Griffith staff, students and community.

What can I expect?

    Service Includes:

  • Turnitin/SafeAssignment submission help
  • General information about Learning@Griffith
  • Troubleshooting access issues

    Service Excludes:

  • Clearing assignments
  • Clearing quizzes
  • Adding staff to course sites as administrators
  • Providing Learning@Griffith access

Service Availability

Trimester 1, 2 and 3 
Monday to Thursday 7 am to 9 pm
Friday 7 am to 6.30 pm
Saturday and Sunday 10 am to 5 pm
Student Vacation 
Monday to Thursday 7.30 am to 8 pm
Friday 7.30 am to 6 pm
Saturday and Sunday 10 am to 5 pm
Holidays 
6 October 2025 (King's Birthday)CLOSED
25 December 2025 (Christmas Day)CLOSED
26 December 2025 (Boxing Day)CLOSED

Refer to the Academic Calendar and Key Dates for all calendars.

Service Availability: Official communications on current system outages, planned outages or upgrades and other important information relating to Griffith IT Services.

Cost

There is no cost associated with the use of this service.

How do I get this service?

Web

Webform

Chat

Remote Support

Phone

+61 7 3735 5555

Feedback

We'd love to hear what you think of our services

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